Customer service is the next industry to get an AI boost

Rate this post

This year has been the year to deliver large-scale AI solutions, with technologies from OpenAI and Google in the spotlight in recent months. In addition to the public-facing conversational tools, many organizations are beginning to adopt artificial intelligence in an effort to improve employee productivity.

Integrated cloud communications platform provider 8×8 is the next company to jump on the bandwagon, and this time it wants to boost customer service.

Leave a Reply

Your email address will not be published. Required fields are marked *